How can I contact ToolsFriend support?

You can contact ToolsFriend support via email at support@toolsfriend.com. We respond to all inquiries within 24 hours. You can also use our contact form on the website for technical support, feature requests, or general inquiries.

What file formats does ToolsFriend support?

ToolsFriend supports popular formats including PDF, Word, Excel, PowerPoint, JPG, PNG, WEBP, GIF, MP4, and more. Our tools can convert between most common file formats used for documents, images, and videos.

Contact ToolsFriend - Get Support for Free Online Tools

Send Us a Message

Have questions about our tools? Need technical support? We're here to help!

Thank you for contacting us! We'll respond within 24 hours.

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Prefer direct email? Reach us at support@toolsfriend.com

Email Support

Get help with any questions or technical issues. Our support team responds quickly.

support@toolsfriend.com

Response within 24 hours

Live Chat

Get instant help with our live chat support for urgent technical issues.

Available 9 AM - 6 PM UTC

Phone Support

Speak directly with our technical support team for complex issues.

+1-800-TOOLS-FRIEND

Mon-Fri 9 AM - 6 PM UTC

Support Hours

Monday - Friday:
9:00 AM - 6:00 PM (UTC)

Saturday - Sunday:
10:00 AM - 4:00 PM (UTC)

Email support available 24/7

Need Immediate Help?

Most common issues can be resolved quickly with these helpful resources

Quick Troubleshooting

Try refreshing the page or clearing your browser cache if tools aren't working properly.

Browser Compatibility

Our tools work best on Chrome, Firefox, Safari, and Edge. Ensure JavaScript is enabled.

File Size Limits

Maximum file size is 100MB for most tools. Check supported formats on each tool page.

Frequently Asked Questions

Find quick answers to common questions about ToolsFriend

You can contact us via email at support@toolsfriend.com, use our contact form above, or start a live chat during business hours. We also offer phone support for complex technical issues. Our team responds to all inquiries within 24 hours.

Yes! All ToolsFriend tools including PDF converter, video downloader, and image processing tools are completely free to use. No hidden costs, subscriptions, or registration required. We believe everyone should have access to professional-grade online tools.

Absolutely. We process files securely and automatically delete them after processing. We never store, share, or access your personal data. All processing happens with enterprise-grade security measures and SSL encryption.

ToolsFriend supports popular formats including PDF, Word (.docx, .doc), Excel (.xlsx, .xls), PowerPoint (.pptx, .ppt), JPG, PNG, WEBP, GIF, BMP, MP4, and more. Our tools can convert between most common file formats used for documents, images, and videos.

No registration required! Start using our tools immediately without any signup process. Simply visit the tool page, upload your files, and convert them instantly. This saves you time and protects your privacy.

Common solutions include: refreshing the page, clearing browser cache, ensuring JavaScript is enabled, trying a different browser (Chrome, Firefox, Safari, Edge), checking file size limits (max 100MB), and verifying file format compatibility. If issues persist, contact our support team.

We respond to all email inquiries within 24 hours, often much sooner. Live chat support is available during business hours (9 AM - 6 PM UTC) for immediate assistance. Phone support is available for complex technical issues during weekdays.

We love hearing from our users! Please contact us with your feature requests or tool suggestions. We regularly update our platform based on user feedback and community needs. Use the "Feature Request" option in our contact form.

Contact ToolsFriend Support